Voice AI agents
for businesses
Build intelligent arabic first voice agents that understand, respond, and take action for your business.
How it works
User speaks to agent via app, browser, or phone call
Inputs are captured via Voysera's state-of-the-art technologies.
User speech is streamed from device to agent
Voice, video, and text data travel through Voysera's global edge network with less than 100ms latency.
Agent receives user speech and runs your custom business logic
Built using Voysera's enterprise platform and deployed on your infrastructure.
Agent responds back to the user
Generate text, voice, or video responses and stream them back to the user over Voysera's global network.
Processes to analysis and reporting engine
Consolidated reporting into all calls capable of running millions of analyses for comprehensive insights and performance tracking.
Leading companies run their AI voice agents on Voysera.
Built for real-time conversations, enterprise automation, and phone operations at massive scale.
Feels human. Moves the needle.
Customer Support
24/7 automated support that resolves issues instantly.
Schedules appointments
Books and manages appointments automatically.
Answers questions
Handles inquiries and responds to FAQs.
Creates tickets
Got a complaint? Makes sure it reaches your team.
Order status
Keeps your customers in the loop on their orders.
Qualifies leads
Asks smart questions, filters customers, routes them right.
Smart transfers
Routes to the right agent with full context — Arabic name matching included.
Account & balance
Secure banking and telecom inquiries without waiting on hold.
Citizen services
Turns ministry and government calls into tracked work orders.
Avatar reception
On-screen digital hosts for branches, malls, and kiosks.
Bilingual IVR replacement
Replace rigid menus with natural Arabic and English dialogue.
Identity & verification
Guided KYC steps and OTP flows before sensitive actions.
What breaks contact centers — fixed.
Long hold times & missed calls
Voysera answers every caller in parallel — no queue, no after-hours voicemail — in Arabic and English.
Robotic IVR & scripted bots
Natural real-time conversation with tone awareness, not button mazes or canned replies.
Generic Arabic that sounds foreign
Gulf, Bahraini, Saudi, and Shami-ready voices built for how people actually speak on the phone.
Agents that cannot take action
Workflows that book, pay, ticket, transfer, and update CRM mid-call — not talk-only demos.
No visibility when production fails
Live boards, wallboards, and alerts so ops teams catch sentiment drops and transfer failures fast.
Data residency & sovereignty risk
Deploy on-prem or in-region so audio and transcripts stay where compliance requires.
Built for MENA enterprises that cannot compromise.
01
Arabic-first, dialect-ready
Designed in Bahrain for Gulf customers — not an English product with Arabic bolted on.
02
Sub-100ms edge latency
Realtime media path that keeps conversations feeling live at peak concurrency.
03
Voice + avatar, one stack
Phone agents and hyper-realistic digital humans share workflows, knowledge, and tools.
04
Enterprise governance
Knowledge nodes, audit-friendly workflows, and human handoff when policy requires it.
05
Sovereign deployment
Docker stack for on-prem and private cloud — full capability without leaving the region.
06
Proven with anchors
Trusted by GFH and Zain — banking and telecom-grade expectations from day one.
Flexible for engineers.
Easy for business users.
Multilingual
Talk to agents in Arabic, English, Spanish, Mandarin, or one of 100+ other supported languages and dialects including Shami, Gulf, Bahraini, and Saudi.
Tools & Integrations
Calendars, SMS, ending calls, transfers, CRM updates, payment collection — connect your tools and let the agent take action.
Never misses a call
No delays. No waiting. Handles every customer at the same time — with the same high quality, 24/7.
Understands your tone
No more robotic replies. Responds naturally, understands the customer's tone, and speaks their language.
Built to take action
Books appointments, collects information, creates tickets — gets it done and integrates smoothly with your systems.
Knows your customer — and your business
Remembers every conversation, picks up right where things left off, and stays up to date with your services.
Hyper-realistic AI avatars
Arabic-first digital personas with real-time conversation and synchronized facial expression — for kiosks, web, and branch experiences across MENA.
Voice and face, one platform
The same workflows, knowledge, and tools power phone agents and on-screen avatars — no separate stack to maintain.
Visual workflow builder
Design branching logic, tool calls, and escalations visually — so ops and engineering share one source of truth.
Governed knowledge nodes
Modular product facts business teams can update without rewriting the whole agent prompt.
Realtime ops & analytics
Dashboards, wallboards, post-call QA, and alerts when sentiment or transfers go wrong.
Caller memory
Returning callers pick up where they left off — open tickets, language, and prior intent included.
Sovereign & on-prem ready
Run on your own infrastructure or private cloud with Docker packaging and enterprise licensing.
Campaign concurrency at scale
Outbound campaigns with throttling, quiet hours, and measured concurrency for GCC traffic peaks.
Meet the personas
Hyper-realistic Arabic AI avatars for enterprise channels — real-time conversation with synchronized expression. Choose a face that fits your brand.
كريم
نور
عمر
دانية
يوسف
مريم
رامي
Ready to Deploy?
Choose your workflow
Pick from 1000s of pre-made templates, or build one yourself.
Plug it in
Whether it's in your telephony, website, or in your app, we have it covered.
Done
Handle millions of calls and watch how they perform.